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Become ITIL Foundation Certified in 7 Days
Pass the ITIL Foundation examination by learning the basics of ITIL and working through real-life examples. This book breaks the course down for studying in 7 days with 3 hours a …
Become ITIL(R) 4 Foundation Certified in 7 Days
Use this guide book in its fully updated second edition to study for the ITIL 4 Foundation certification exam. Know the latest ITIL framework and DevOps concepts.The book will take …
Reinventing ITIL(R) in the Age of DevOps
Delve into the principles of ITIL(R) and DevOps and examine the similarities and differences. This book re-engineers the ITIL framework to work in DevOps projects without changing …
Reinventing ITIL(R) and DevOps with Digital Transformation
The second edition of this book has been fully updated to show how the DevOps way of working has continued to adapt to changing technologies. The ITIL processes which were an …
Workshop in a Box: Communication Skills for IT Professionals
Modern business is built on tech - an IT team that is able to deliver results to meet internal and customer demands is essential, and should not be underestimated. Yet while sharp …